Terms & Conditions
The Black Needle store reserves the right to update or modify these
terms and conditions at any time without prior notice. Your use of The Black
Needle store following any such change constitutes your agreement to follow and
be bound by the terms and conditions as changed. For this reason, we encourage
you to review these terms and conditions each time you use this website.
Privacy
The Black Needle store respects our customer’s account information as
private and confidential information. We will never share this information with
any outside afflictions or individuals.
Security
This
store uses PayPal for payments, and PayPal automatically encrypts your
confidential information in transit from your computer to ours using the Secure
Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the
highest level commercially available).
Payment
The
Black Needle store accepts Visa, MasterCard, American Express or regular
account payments all through PayPal. All prices are quoted in US$.
Do
I need a PayPal account to purchase from this store?
No,
you are not required to have a PayPal account to purchase from this store.
Customs
Tax
Your
local postal service and/or customs office may have additional import or duty
tax applicable for import goods. Black Needle is not responsible for any
additional costs associated with local import tax/duties upon receiving your
goods.
Refund is not
available for customs reasons.
Shipping Time
Orders are usually shipped within 48 hours maximum.
Made-to-order items will be shipped within 24 hours of
completion.
Delivery
Time
Black
Needle ships goods WORLWIDE via SpeedPost (www.speedpost.hk) or Royale
International (www.royaleinternational.com). Delivery takes 3 to 10 days,
depending on the country and city.
Please
note that delays due to customs have been already experienced when shipping to
some countries.
Apparel
Size Returns
If the
item’s size ordered is not 100% to the customer satisfaction, it can be
exchanged for a different size. Contact us within 7 days from the date of
delivery to organize a replacement. A size exchange is available only one time
only. Customers are responsible for any costs in shipping back the original
item to be exchanged.
RETURNED
ITEMS MUST BE IN PERFECT UNWORN “TRIED ON" ONLY CONDITION. ITEMS THAT BEEN
SOAKED AND/OR WORN CANNOT BE EXCHANGED FOR A DIFFERENT SIZE.
Sale
Goods / Limited Edition Products / Specials
No size
exchanges or returns on sale goods, limited edition products and Specials.
Double
check sizing and details before purchasing.
All
sales are final. No returns for refund.
Custom Orders
For serious inquiries about Custom Products in leather
(including exotic leathers), please email customworks@theblackneedle.com
The Black Needle™ Store
info@theblackneedle.com